Maintenance contract
The guarantee of a fast repair and a fast return to service in case of a major breakdown.
Our maintenance contract ensures a permanent monitoring of your servers and network infrastructure as well as a fast and priority intervention in case of problem.
The Nexan maintenance contract completes the manufacturer's warranty.
Indeed, the manufacturer's warranty applies only to the hardware. Our maintenance contract covers the software part (control of the operating system, regular updating of applications) and infrastructure (verification of the proper functioning of the network and parameterization). It also covers the cost of replacement parts, even for a computer whose manufacturer's warranty has expired. This maintenance contract works like an insurance and is concluded on an annual basis.
Your benefits
- Priority call.
- One contact person.
- Provision of replacement equipment.
- Controlled costs thanks to the annual package.
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